{"id":9728,"date":"2026-09-26T23:06:42","date_gmt":"2026-09-27T05:06:42","guid":{"rendered":"https:\/\/guatemalanadventure.com\/general-conditions\/"},"modified":"2026-10-05T12:36:26","modified_gmt":"2026-10-05T18:36:26","slug":"general-conditions","status":"publish","type":"page","link":"https:\/\/guatemalanadventure.com\/es\/general-conditions\/","title":{"rendered":"Condiciones generales"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9728\" class=\"elementor elementor-9728 elementor-9669\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6eecff e-con-full e-flex e-con e-parent\" data-id=\"e6eecff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-423e596 elementor-widget elementor-widget-html\" data-id=\"423e596\" data-element_type=\"widget\" data-e-type=\"widget\" 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p{margin:0;color:rgba(255,255,255,.88);font-size:16px;line-height:1.6}.ga-conditions-cta a{display:inline-flex;align-items:center;justify-content:center;padding:15px 24px;border-radius:999px;background:#fff;color:var(--gc-green);font-weight:800;text-decoration:none;white-space:nowrap}@media(max-width:767px){.ga-conditions-hero{padding:72px 18px 76px}.ga-conditions-body{padding:58px 18px 72px}.ga-conditions-intro{grid-template-columns:1fr;gap:22px;padding-bottom:36px}.ga-conditions-sections{grid-template-columns:1fr;gap:16px;margin-top:36px}.ga-conditions-card{padding:26px 22px;border-radius:18px}.ga-conditions-cta{display:block;margin-top:42px;padding:30px 24px}.ga-conditions-cta a{width:100%;margin-top:22px}}\n<\/style>\n<section class=\"ga-conditions-page\"><header class=\"ga-conditions-hero\"><div class=\"ga-conditions-hero-inner\"><p class=\"ga-conditions-eyebrow\">Viaja con claridad<\/p><h1>Condiciones generales<\/h1><p class=\"ga-conditions-lead\">Todo lo que necesitas saber sobre nuestros servicios, pagos, hoteles, cancelaciones y equipaje antes de tu viaje por Guatemala.<\/p><\/div><\/header><main class=\"ga-conditions-body\"><div class=\"ga-conditions-intro\"><h2>Nuestros compromisos de servicio<\/h2><p>A continuaci&oacute;n encontrar&aacute;s las condiciones generales de nuestros servicios. Rev&iacute;salas antes de confirmar tu viaje y contacta a nuestro equipo local si necesitas alguna aclaraci&oacute;n.<\/p><\/div><div class=\"ga-conditions-sections\"><article class=\"ga-conditions-card\"><h2>Nuestros precios incluyen<\/h2><ul><li>Transporte terrestre y acu&aacute;tico acompa\u00f1ado por un gu\u00eda en tu idioma: ingl&eacute;s, espa&ntilde;ol, franc&eacute;s, italiano o alem&aacute;n.<\/li><li>Alojamiento en los hoteles mencionados en el tour.<\/li><li>Asistencia en el pa\u00eds de destino por parte de Guatemalan Adventure.<\/li><li>Entradas y tarifas.<\/li><li>IVA, el impuesto al valor agregado del 12%.<\/li><li>Vuelos internos cuando se indiquen en el itinerario.<\/li><li>Todos los desayunos y comidas especificadas.<\/li><li>Seguro de viaje Assist Card Classic, que cubre salud, p&eacute;rdida de documentos y equipaje.<\/li><\/ul><\/article><article class=\"ga-conditions-card\"><h2>Nuestros precios no incluyen<\/h2><ul><li>Boletos de vuelos internacionales.<\/li><li>Visas.<\/li><li>Airport fares.<\/li><li>Gastos personales.<\/li><li>Comidas no especificadas en el itinerario.<\/li><\/ul><div class=\"ga-conditions-note\">Please check your itinerary carefully so you know which services and meals are included in your trip.<\/div><\/article><article class=\"ga-conditions-card\"><h2>Hoteles<\/h2><ul><li>Las reservas de hotel son gestionadas por Guatemalan Adventure.<\/li><li>Los hoteles seleccionados son los descritos en el itinerario.<\/li><li>Si el hotel descrito no est&aacute; disponible, se ofrecer&aacute; otro de la misma categor&iacute;a.<\/li><\/ul><\/article><article class=\"ga-conditions-card\"><h2>Pago<\/h2><ul><li>El tour debe pagarse en su totalidad al menos 30 d&iacute;as antes de prestar el servicio.<\/li><li>Los precios pueden cambiar sin previo aviso.<\/li><li>Restrictions may apply.<\/li><\/ul><\/article><article class=\"ga-conditions-card ga-conditions-card--dark\"><h2>Cancelaciones<\/h2><p>Nuestra pol\u00edtica de cancelaci\u00f3n es:<\/p><ul><li>Cancelaciones con m&aacute;s de 30 d&iacute;as: se cobran los gastos realizados.<\/li><li>Cancelaciones entre 30 y 15 d&iacute;as: reembolso del 50%.<\/li><li>Cancelaciones entre 0 y 14 d&iacute;as: no hay reembolso.<\/li><li>No-show: non-refundable.<\/li><\/ul><div class=\"ga-conditions-note\">There will not be any refund in cases that do not follow the cancellation policy. If Guatemalan Adventure cancels the service, the client will receive the total amount paid for the trip.<\/div><\/article><article class=\"ga-conditions-card\"><h2>Equipaje<\/h2><p>La cantidad y el peso del equipaje est&aacute;n sujetos a las normas de la aerol&iacute;nea, que debe detallar la agencia de viajes.<\/p><\/article><\/div><aside class=\"ga-conditions-cta\"><div><h2>&iquest;Necesitas ayuda con tu reserva?<\/h2><p>Nuestro equipo en Guatemala puede aclarar estas condiciones y ayudarte a planificar con confianza.<\/p><\/div><a href=\"https:\/\/guatemalanadventure.com\/contact\/\">Contacta a nuestro equipo<\/a><\/aside><\/main><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9728","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/pages\/9728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/comments?post=9728"}],"version-history":[{"count":2,"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/pages\/9728\/revisions"}],"predecessor-version":[{"id":10615,"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/pages\/9728\/revisions\/10615"}],"wp:attachment":[{"href":"https:\/\/guatemalanadventure.com\/es\/wp-json\/wp\/v2\/media?parent=9728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}