Below you will find all General Conditions regarding our services:

Our prices include:

  • Ground and water transportation accompanied with a guide in your language (English, Spanish, French, Italian or German)
  • Lodging in the hotels that are mentioned in the tour
  • Assistance in the country destination by GA
  • Entrances and fees
  • IVA (Value Added Tax: 12%)
  • Internal flights when mentioned in itinerary
  • All breakfasts and meals specified
  • Travel insurance (Assist Card Classic) that covers:

+ Health coverage

+Lost documentation

+Lost luggage

 

Our prices do not include:

  • International flight tickets
  • Visas
  • Airport fares
  • Personal expenses
  • Meals not specified in itinerary

 

Hotels:

  • The Hotel reservations will be booked by Guatemalan Adventure
  • The hotels selected are those described in itinerary
  • Just in case the hotel described is not available, another hotel will be offered of the same category

Payment

  • The payment of the tour will be completely paid at least 30 days before the service is provided
  • Prices are subject to change without prior notice
  • Restrictions may apply

 

Cancellations:

Our cancellation policy is:

  • Cancellations over 30 days:  charges on expenditures.
  • Cancellations between 30 to 15 days: 50% refund.
  • Cancellations between 00 to 14 days: 0% refund.
  • No show: Nonrefundable.

 

There would not be any kind of refund in cases that do not follow the cancelation policy.

In case there is a cancellation from Guatemalan Adventure’s side, the client will get back the total amount paid for the trip.

Luggage:

The regulation of the quantity and weight of luggage are subject only to the airline’s regulations, these must be detailed by the Travel Agency.

 

Tikal